Privacy Policy

Our Commitment to Your Privacy

Avi Logistics Aus Pty Ltd (ABN ) respects your privacy and is committed to handling personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose and safeguard your personal information when you use our website at https://avilogisticsausau.space or engage our freight and logistics services.

Types of Personal Information We Collect

Depending on how you interact with us, we may collect:

• Your name and contact details, including your email address and delivery address;
• Business names and ABNs of senders, receivers and consignees;
• Details of freight shipments, including pickup and delivery locations, goods descriptions and consignment notes;
• Information you provide when requesting a quote or submitting an enquiry through our website;
• Records of communications between you and our team.

How We Collect Personal Information

We collect personal information directly from you when you contact us by email, submit an enquiry or quote request through our website, or engage us to provide freight and logistics services. We may also collect information from third parties involved in your shipment, such as the sender or receiver of goods, where this is necessary to complete a delivery.

How We Use Personal Information

We use personal information to:

• Provide freight and logistics services, including arranging pickups, deliveries and consignments;
• Prepare quotes and respond to enquiries;
• Manage our business relationship with you, including invoicing and record keeping;
• Meet our legal, regulatory and safety obligations under Australian law.

We will not use your personal information for any purpose that is unrelated to these functions without your consent, unless permitted or required by law.

Disclosure of Personal Information

We may disclose personal information to:

• Subcontractors, carriers and drivers engaged to transport your freight;
• Consignees and receivers named on consignment documentation;
• Professional advisers, such as accountants and insurers, where reasonably required;
• Government agencies, regulators or law enforcement bodies where required or authorised by law.

We do not sell or rent personal information to third parties for marketing purposes.

Overseas Disclosure

Where possible, we keep personal information within Australia. If any service provider we use is located overseas, we take reasonable steps to ensure that the recipient handles your information in a manner consistent with the Australian Privacy Principles.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes storing information securely, limiting access to authorised personnel, and securely disposing of information that is no longer required.

Access and Correction

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date or incomplete. To make a request, please email us at ceo@avilogisticsausau.space. We will respond within a reasonable timeframe and may ask you to verify your identity before processing your request.

Website Analytics and Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how the site is used. You can adjust your browser settings to disable cookies; however, some parts of the website may not function correctly if you do so.

Complaints and Enquiries

If you have any questions about this policy, or if you believe we have breached the Australian Privacy Principles, please contact us at ceo@avilogisticsausau.space. We will investigate your complaint and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page at https://avilogisticsausau.space/privacy.html.

Last updated: 2025. Avi Logistics Aus Pty Ltd · Melbourne VIC.